Returns and Refunds
Returns
Our return policy lasts 21 days for exchange or refund. Please be sure to return any unwanted products within this time frame.
Our return policy lasts 21 days for exchange or refund. Please be sure to return any unwanted products within this time frame.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at joyasforyou2019@gmail.com
Shipping
To return your product, please email your request to joyasforyou2019@gmail.com, we will provide you with the address and additional information.
To return your product, please email your request to joyasforyou2019@gmail.com, we will provide you with the address and additional information.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $50, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.